3 DVDs featuring live instructor-led classroom sessions with full audio, video and demonstration components
Focused on practical solutions to real-world development problems
Free 1 Year Upgrade Policy

ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.

The ITIL v.3 Foundation Certification Bridge Course enables an existing ITIL Version 2 certified student to upgrade their Foundation certification to Version 3 of the IT Infrastructure Library.